Caliber Compounds Refund Policy
All Sales Final
Due to the nature of our products, all sales are final.
Damaged Orders
If an item arrives damaged:
- Contact us within 48 hours of delivery
- Include photographs of the package and product
- We will review each case individually
Incorrect Orders
If you receive an incorrect item, notify us within 48 hours of delivery.
Upon verification, we will provide a replacement or appropriate resolution.
Non-Refundable Circumstances
Refunds will not be issued for:
- Customer ordering errors
- Improper storage or handling
- Misuse of products
- Delayed shipping caused by carriers
- Products opened or altered after delivery
Chargebacks
Initiating a fraudulent chargeback may result in account suspension and legal action.